Inadequate training and and unhelpful atmosphere - Sales Associate/Cashier Kohl's Employee Review

3.0
Jul 26, 2013
Recommend
CEO approval
Business Outlook

Pros

For someone who enjoys time alone and isolated then this would be perfect. It's good experience to walk away having. Works with schedule well.

Cons

The managers claim the motto is "yes we can", being that we can almost always accommodate the customer however every manager said conflicting things when it came to honoring expired coupons and pricing issues making it nearly impossible for an associate to function without constant assistance. Not only that but the training given was devastatingly minimal. I went in for my first day and was given the Home&Kids department, which covers 2/3 of the store, on my own with no directions as to what I should be working on. I was a seasonal staff member who came in adoring the service and products with which Kohl's provided and following the holidays still had shifts. As for the associates themselves, they were incredibily "clique -y " with the vibe of high school. Many were petty and unwilling to aid new comers.

Explore other reviews about Kohl's

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture at Kohl's is very inclusive and specifically within the DS organization there is a lot of collaboration of ideas. Depending on your team you will have more of an hands on approach, some days feeling closer to an applied scientist than a data scientist.

Cons

Disconnect between priorities with leadership roles. Salary is not competitive, opportunities for promotions are limited regardless of your deemed performance by your direct manager.

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