Not so great! - Sales Associate Kohl's Employee Review

3.0
Sep 21, 2009
Recommend
CEO approval
Business Outlook

Pros

just glad to have a job coworkers nice and helpful decent benefits close to home they are good about time off if you request it on time.

Cons

They expect great things from their associates but it is difficult to deliver, due to of all the understaffing, hours cutting and poor communication between the managers and the floor. For example, you may be asked to cover a different department as well as your own, but you have not had training to do it so you are running around like a chicken with their head cut off half the time. Horribly messy fitting rooms. Too many different brands - too much ends up being handled so many times and then ends up on an overcrowded and unshoppable clearance rack anyway. Lots and lots and lots of waste of workers time and efforts. They make you cram credit down customers throats because they think that will keep customers coming in. They do coming in but end up returning a lot. Return policy is way way too lax. People return items that have been worn and/or outgrown.

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5.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Well paced and supportive team members

Cons

Lack of resources and pay

2.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(Mostly) amazing coworkers and flexible schedule most of the time. Good part time job for college students. Pay was decent.

Cons

Very limited full-time positions, leaves little room for career opportunities. Terrible team environment, feels like a fend for yourself fiasco everyday. I didn’t feel as if my managers or anyone at corporate really cared about any employees and it was just the employees caring for each other. Training times were wildly short, usually only a short shift or two on each area to train (registers, floor, bopus, etc). Corporate is difficult to get in touch with even for customers and they WILL take it out on you and management at any level does not seem to care.

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