Koh's is the WORST place to work in retail - Department Supervisor Kohl's Employee Review

1.0
Sep 3, 2019
Recommend
CEO approval
Business Outlook

Pros

There are NONE to mention unless you desire to be underpaid, overworked and underappreciated!

Cons

PAY- $9.50 per hour is slave labor rates these days. All competition (Walmart, Target, JC Penny, etc.) pays $12.00 to start with no experience. AMAZON RETURNS- this sucks. Amazon gets to reduce its labor costs from $15.00 per hour by "using" Kohl's employees who are paid $9.50 per hour. Very nice Mr. Bezos. Thank you so much Kohl's for screwing your employees by doubling their work, not giving them ANY INCENTIVES, and adding all the additional responsibilities which you do NOT LOGISTICALLY SUPPORT!!!! The work is complete crap, additional duties and double/triple duties abound, and all of this is completely unsupported by Kohls. DO NOT return your Amazon items to Kohl's as there is a 1 week delay with their trucks. Better yet, abuse Kohl's Amazon system by shopping online with Amazon for the same item you can get at Kohl's, return it to Kohl's, and get a 25% discount at Kohl's for the same item. KOHL's- it's all about the credit folks..that is why you are hassled endlessly by cashiers and have to stand in line so long for your purchases. It's because the only thing Kohl's cares about is signing you up for their credit card at 26%+ interest! DO NOT DO THIS! Customer service is non-existent as there are not enough employees in each store (UNDERSTAFFING IS RAMPANT) and logistically, the company does NOT support their staff. There are frequent shortages of supplies and equipment to do the job- so associates leave employment in droves, and go to better organizations with more pay and better working conditions. This is the absolute WORST job I've ever had, and I'm so glad I went to TARGET!

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5.0
Jan 7, 2026
Recommend
CEO approval
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Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

None. I was hired to be a person that restocks and cleans, they saw I was able to ring up and put me as a cashier.

Cons

Very little pay, terrible training, horrible management and some terrible customers. Disgusting location also, I went to a manager about toilet paper out in the women restroom, he told me it was a morning task. It was 7pm, the store closed at 11pm! Also CASHIERS ARE LYING YO CUSTOMERS TO GET THEM TO OPEN CREDIT CARDS! Shady stuff I heard as a cashier. Also during my interview no one showed up, when I called the manager made it seem like I was bugging her for my interview

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