Management Quality May Vary by Store - Operations Lead Kohl's Employee Review

4.0
Sep 15, 2019
Recommend
CEO approval
Business Outlook

Pros

- Everyday 15% discount; quarterly added 20-25% discounts on top of standard discount. - If you are part-time, you tell them what days and hours you are available. - This retail company aims to survive and is not afraid to evolve by experimenting with new ideas. - In 4 years our store is on the third Store Manager, each one better than the last one; e..g, more focused on using corporate standards to achieve goals. - They try to offset lower wages by fostering a sense of family; e.g., a catered free pizza or Olive Garden lunch on Inventory days or Black Friday. Pot luck lunches. Extra discount days, fun rewards for extra effort like movie ticket raffle or candy bars.

Cons

- Hourly pay not that competitive - Pressure on POS sales folks to enroll customers in the corporate charge card - Full-timers are required to open up availability to 7 days, required to close 1 day a week. Don't know if it is a corporate requirement, but our Store Manager schedules every other weekend off for us full-timers. - Changes of merchandise location on the sales floor are not communicated to Associates. This makes us waste time looking for product when we are trying to fulfill an online customer's order....

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Air conditioning is awesome there

Cons

Working during busy season hurts

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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