Constant cutbacks - Store Manager Kohl's Employee Review

1.0
Jun 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Every year resources are cut back to make up for the constant loss of sales in the company. Headcount is reduced every year, management team is reduced, payroll is reduced, expectations however always increase. This is standard operating procedures for most businesses, but Kohl's constantly tries to compare themselves to Macy's, Nordstrom etc instead of accepting their reputation comparable to Ross... Kohl's is Ross more than it's Macy's, stop denying it and expecting world class service for an average $$ per unit of $6. Insane delusional leadership...

Cons

Too many to list here.. see above

Explore other reviews about Kohl's

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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