The inmates are running the asylum - Customer Service Associate Kohl's Employee Review

1.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

It's inside, out of the cold, snow, and rain.

Cons

Everyone does the same job differently - - and then tells you what the last person told you was incorrect. Hours were EXTREMELY inconsistent....19 hours one week, 4 the next.....

Explore other reviews about Kohl's

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people to work with, always keepping busy with customers.

Cons

Walk a few miles a day.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay based on skill level, early shifts, career growth as young adult

Cons

Poor internal management in ensuring a positive work culture, lack of assistance for new hires at Amazon Returns, and improvement in communicating with new hires on the potential for being trained in other departments

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