4.0
Jul 6, 2015
Former employee, more than 1 year
San Antonio, TX
Recommend
CEO approval
Business Outlook
Pros
Worked at call center. Easy Job, high pay. Game room. Meet some great people. Volunteer opportunities. There's a ton of overtime during peak seasons. Off seasons there's VTO. High amount of vacation time (120 hours)
Cons
The only management that cares are Team Leads. Coordinators sit around watching YouTube all day. Not a lot of chances for raises except for the annual yearly 25 cent raise. Work life balance is not great. Mandatory OT during peak seasons. Boring job. Not a lot of advancement opportunities. Clueless management, literally had to show multiple managers how to work our computer systems.