Customer Service Area Supervisor - CFH Area Supervisor/Operations Supervisor Kohl's Employee Review

2.0
Aug 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Company overall is ok but the biggest pleasure came from working with the customers. The customers are loyal and are the greatest asset.

Cons

Management puts unrealistic pressure on floor associates that leads to questionable practices as it pertains to signing up new members for credit applications. Most applicants are signed up for a credit card during application process to meet monthly quota for credit card applications. Management does not take time to foster talents of floor associates that could benefit the store and company as a whole. Pay is below national average for supervisors.

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance PTO Vacation buy Every other weekend off

Cons

November and December blackout dates

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay based on skill level, early shifts, career growth as young adult

Cons

Poor internal management in ensuring a positive work culture, lack of assistance for new hires at Amazon Returns, and improvement in communicating with new hires on the potential for being trained in other departments

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