Flexible scheduling and friendly people, but the lack of leadership among management is extremely frustrating - Sales Floor Associate Kohl's Employee Review

2.0
May 23, 2011
Recommend
CEO approval
Business Outlook

Pros

--Flexible scheduling --Friendly co-workers --Decent discounts and employee shop days --Pay is about what you'd expect from retail, starting above minimum wage --Opportunities to advance

Cons

I've worked in two stores and here is what is consistent between them: --Very little feedback on whether or not you're doing a good job --Morale struggles because of distrust from management --Very few leaders among management: don't clearly delegate tasks to be done and sometimes withhold information from you that is crucial for doing your job effectively (I'm still not sure if this is just a lack of leadership or they are afraid of you knowing as much or more than they do). --Associates get chewed out for small, unimportant things. New associates are sometimes disrespected and treated poorly by management (and sometimes by other associates at certain stores). --No matter how hard you work or how good you may be at merchandising or anything else on the floor, management will fail to recognize you. --Soliciting credit cards is ultimately all that matters. If you want management to recognize you or appreciate you, you must be good at this (even if you're hardly ever on the registers and don't get much opportunity to solicit....)

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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