Not too bad of a place to work - Sales Associate/Cashier Kohl's Employee Review

3.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Generally supportive and friendly management, pay isn't too bad, associate discount gets up to 35% during special sale events, and most customers are decent people (obviously some bad eggs though).

Cons

Management really presses you for credit card or rewards applications and most customers hate this so either way someone gets mad at you. Also some customers get angry at you for ridiculous things or things you simply can't help. Also, no actual security. We have cameras and a Loss Prevention officer, but they mainly just tail shoplifters around the store in an attempt to intimidate them. Most "regulars" know this and simply walk out with loads of stuff right in front of everybody and only sometimes suffer consequences.

Explore other reviews about Kohl's

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture at Kohl's is very inclusive and specifically within the DS organization there is a lot of collaboration of ideas. Depending on your team you will have more of an hands on approach, some days feeling closer to an applied scientist than a data scientist.

Cons

Disconnect between priorities with leadership roles. Salary is not competitive, opportunities for promotions are limited regardless of your deemed performance by your direct manager.

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