Cashier/CSR - Anonymous employee Kohl's Employee Review

4.0
Jul 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a great experience working with the people in the community and a good first job. I loved the interaction with customers and the employees. It can be a great team with the right managers.

Cons

The credit card application on the customer’s was annoying.

Explore other reviews about Kohl's

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Chill Swag Easy peasy

Cons

Not a lot of hours there

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

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