Pros
Pay is not bad. If you like overtime and you don't want to ever be off, this is your job.
Cons
Management doesn't manage. Expects technicians to do management’s job. Doesn’t tell the truth in the interview process. Gives you more calls than it is humanly possible to do per day. Most technicians work 9-10 hours a day for 8 hours of pay in order to keep up with work load. Those that don’t appear to be slackers. Management rips you if you can’t keep up. They send you to school to train you on one product then you are required work on everything. No training on additional products. No territories. They expect you to be on call 24/7 or you’re not a team player. Mandatory overtime because they can’t spread the workload over the month. High stress. No win.