2.0
Jul 30, 2017
Former employee, more than 1 year
Glasgow, Scotland
Recommend
CEO approval
Business Outlook
Pros
Ok staff. Nice managers. 50% discount (usually they give you stuff for free though), which is helpful for gifts and the like.
Cons
Hours always up less than two days before. No consistency with hours or shifts. No consideration if you have uni, children, prior engagements etc. Lots of people ring in sick due to atmosphere, pay, hours etc. The managers are not very good (especially in terms of organisation) and constantly leaving. Rude customers who refuse to read the menus themselves. Few rewards. No training. Night shift retail staff left on their own for ten hours after one shift. Rarely use your discount on the products (aside from drinks) because you never want to look at the doughnuts again.