3.0
Feb 26, 2018
Former employee, more than 1 year
Southern Pines, NC
Recommend
CEO approval
Business Outlook
Pros
Decent wages for management, donuts/coffee are high quality and free, customer base is mostly very friendly, easy job with the right employees in place.
Cons
High turnover from low wages, high expectations from managers since corporate buyout, TERRIBLE management transition system, Overtime Nazis, Outdated practices, Can’t shake the “fast-food” image/feel, Company absolutely obsesses over every last customer complaint regardless of validity, relentless and obsessive coupon hoarding.