3.0
Sep 4, 2015
Former employee, more than 3 years
Saint Louis, MO
Recommend
CEO approval
Business Outlook
Pros
Most regular guests and employees make it more family and friend oriented. The hot doughnuts make it a unique experience for first timers and out of towners. Indeed adds to the nostalgia of the business.
Cons
Nearly half the guests are rude and disrespectful and have wild expectations. The daily grind with regard to distribution and fundraising make it difficult to focus on cultivation of training staff and how to handle the many rude and disrespectful customers that want service Right Now. Heard "I Want" and "Give Me" so often I began to question a great many things with regard to retail service and setting expectations for guests.