Run, don’t walk…for your own sanity - Account Executive Kyocera Employee Review

1.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

You are left alone and not really bothered by anyone. Insurance is pretty decent

Cons

For such a large company, they have no idea what they are doing. They are so focused on this idea of their future that they forget to even get the small things even remotely right. Their CRM Sherpa looks and works like it was made alongside AOL instant messenger. More than half of the “current” customers in your assigned area are not even in there so they usually go elsewhere once their lease is up because no one has contacted them since they bought. Leadership is not helpful at all. No matter how many times you ask, they always forget. They claim their number one goal is revenue and doing whatever they can to help, but very easily forget and are off to the next thing in what seems like minutes later. No training for the sales team at all. The corporate training literally teaches nothing about sales and then they expect you to just go make it happen. Resources are either non existent or somewhere that no one tells you where to find it. Most people that have even been there for a couple years still don’t understand how everything works and constantly have questions around products or services.

Explore other reviews about Kyocera

5.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice place to work. Go for it.

Cons

Payment could be better, not too many complains

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychecks come on time, they have a decent rep in the ceramic packaging world. I worked with some wonderful people.

Cons

This is not a sales job, your are managing accounts with no incentive. QA issues non stop, legal issues, payment, anything and everything comes back on "sales". Every day was a new fire that always felt like preparing for a deposition where each employee starts pointing fingers at one another. Horrible moral. Depends heavily on your direct management. I'll just say that I had emailed some of the issues i was having to my manager (something I've never had to do my entire career) and nothing changed, except that they had logged into my email and deleted it so there was no record. It was not a good situation.

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