Awesome, caring company to work for - Customer Satisfaction Representative L.L. Bean Employee Review

5.0
Nov 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The atmosphere at L.L. Bean is very friendly. There is never any pressure to sell anything to anyone. Everyone really cares about the customer. Lots of times the customers like to get in to conversations with you (they talk about the weather or ask your advice on clothing colors, etc.) There is no time limit on your phone conversations so there is no pressure to get off the phone with the customer. There is a fitness room and an onsite nurse at the call center.

Cons

Sometimes there are not a lot of hours available due to the increase in employees hired for the Christmas season.

Explore other reviews about L.L. Bean

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

good management, breaks, healthy team environment

Cons

low pay, required to push company credit card to customers

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Flexible - Access to company benefits even as part-time - Fun - Good management - Enjoyable work - Good pay - Good co-workers - Good work environment

Cons

I have nothing negative to say about my experience here.

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