4.0
Mar 22, 2012
Former employee
Lewiston, ME
Recommend
CEO approval
Business Outlook
Pros
Nice staff, good customers (for the most part), cordial atmosphere, 1 week of pretty intense paid training, great shopping discounts (yeay!), flexibility with schedule during most times, great support and positive feedback from job coaches
Cons
Crazy 3 or 4 weeks around Christmas time with no flexibility whatsoever, not enough room for everyone during that time, as a result calls have to be taken in training rooms without cubicles, high level of stress due to few breaks between calls, low pay (10.13/hr for Customer Service Representative I - beginner's position).