4.0
Feb 26, 2009
Current employee
Portland, ME
Recommend
CEO approval
Business Outlook
Pros
A company internationally recognized as having world class customer service. A strong spirit of community within. Good benefit program. Very loyal customer base. In many instances employees are empowered to do what's necessary to satisfy a customer.
Cons
Retail is retail. Many of the tasks are menial. Much of the work is done within cubicle farms. Some middle management have been known to regard hourly employees as trained monkeys. The company is large enough that it's frequently difficult to react quickly to change in the market.