Great for retiree and parents - Customer Service Representative L.L. Bean Employee Review

4.0
Sep 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Great customer service, they even have a gym at most call center. Hours are flexible, and great environment if you don't mind sitting in the chair all day talking to customers. As a part timer, your only benefit are employee store where everything is dirt cheap.

Cons

While with the customer, you are constantly been monitor. Very long sitting hours and repetitive job. No definitely set schedule, some week you only get few hours and sometime they schedule you for 40. Really for those retired or someone who got flexible schedule.

Explore other reviews about L.L. Bean

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

good management, breaks, healthy team environment

Cons

low pay, required to push company credit card to customers

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Flexible - Access to company benefits even as part-time - Fun - Good management - Enjoyable work - Good pay - Good co-workers - Good work environment

Cons

I have nothing negative to say about my experience here.

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