A culture in decline - Anonymous employee L.L. Bean Employee Review

2.0
Feb 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at L.L.Bean are its best resource, especially in Management roles and below. Managers and customer facing employees are the soul of the company. Retail and Customer Service are given impressive leeway to make sure that customers have positive experiences. The health benefits are generally good, but have been watered down and driven towards high deductible plans in recent years, as they have with many companies.

Cons

L.L.Bean upper management used to palpably care about its employees, but that has changed over the last 10 years. Appreciation for employee loyalty and the quality of deliverables have been replaced by a focus on day-to-day results and cost efficiencies. "We're all in this together" has given way to "do more with less, and do it faster". It's sad for a company with such an impressive history of employee support and quality.

Explore other reviews about L.L. Bean

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

good management, breaks, healthy team environment

Cons

low pay, required to push company credit card to customers

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Flexible - Access to company benefits even as part-time - Fun - Good management - Enjoyable work - Good pay - Good co-workers - Good work environment

Cons

I have nothing negative to say about my experience here.

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