Blame it on transitional phases, but they just don't have it together. - Store Manager L'Oréal Employee Review

2.0
Jul 17, 2009
Recommend
CEO approval
Business Outlook

Pros

"Gratis" or free goods allowances. L'Oreal owns many companies and we have access to discounts and free goods from many of them. Great medical benefits, especially for pregnant women. Quality of life can be high here if you don't mind your store standards and quality being very low. It is impossible to be fired or let go.

Cons

Like most large corporations, Corporate is not in touch with the stores, the customer, the product or marketing. Regional managers are overwhelmed and doing little more than letting us know how overwhelmed they are. This must go back to it being impossible to get fired here. All policy and procedure manuals (of which there have been 4 in the last year) boast of an "Open Door" policy. However, contacting anyone above your direct supervisor (including HR) is harshly discouraged, frowned upon and retaliated against.

Explore other reviews about L'Oréal

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

very great enviroment to work

Cons

great company culture to stay

2.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, glamorous leadership, investment in AI and tech, available career pathing (if you live in the right location) and great access to trainings and development.

Cons

Culture has shifted and is ambiguous. There has been a very clear re-prioritization of NYC focused career pathing while if you live in another location, you are expected to re-locate (with little financial help or cost of living adjustments), or be stagnant in your career pathing. There used to be more distinct opportunities outside of Manhattan or New Jersey sites. It’s New York metro or no where which contradicts how the brands need to react because the United States is a huge country that needs various POVs. Internally, leaders are not as transparent about organizational aspirations. Additionally, a company that used to compensate well has halted on that trajectory and becoming less competitive.

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