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      L'Oréal

      Engaged Employer

      L'Oréal reviews

      4.0

      80% would recommend to a friend

      (7,418 total reviews)
      avatar

      Nicolas Hieronimus

      88% approve of CEO

      72% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.6

      Senior management

      3.5

      Work/Life balance

      L'Oréal has an employee rating of 4.0 out of 5 stars, based on 7,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Oréal employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Jul 13, 2020

      Doesn't Care about Employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Let me start out by saying that I am thrilled that (so far) I have not heard of any layoffs as a result of Covid, that can't be overlooked. The company is fast paced, and I have learned a ton in my time here and am lucky to work on a team with some really great people.

      Cons

      Covid-19 has taught me this company does not care about its employees. When New York started shutting down, we were the LAST people to be told to work from home, and originally it was only for about 4 days. Finally the shut down came and we were told to WFH but were given NO idea about what a return to work timeline would look like. My team did not miss a beat in the WFH transition, and to be honest most if not all marketing jobs in the organization can be done from home. Consistently people asked about returning to work (to which no information was given) because there was a universal feeling it would be too early which turned out to be correct. We were told to return start June 29th despite an INCREDIBLE amount of employee outcry. The reasons being (based on a ridiculous email sent by the CEO) about us "not being creative" outside the office and needing to “feel and touch and smell beauty products" in order to do our jobs. Many people are upset and scared and uncomfortable and senior management simply doesn't care, and have literally been sending out what I can only refer to as propaganda about those who have chosen to return to work saying its "the place they feel the most safe." This organization doesn’t care about the physical and mental health of their employees, or the essential workers we could possibly endanger by taking public transportation when there is NO NEED TO.

      avatar
      L'Oréal Response
      5y
      We want to thank you for sharing your experience and perspective; throughout this global health crisis, the health, safety and stability of our employees have been our top priorities. Through the spirit of transparency, we’ve made a commitment to make sure our employees are made aware of our actions and are kept up to date on the information, feedback and regulations that have guided our decisions in these unpreceded times. We understand that transitioning towards our new normal comes with unexpected and unique challenges and that there may be no perfect timing for returning to the worksite in this rapidly changing context. However, you have our commitment that we are taking every precaution to keep our worksite safe, implementing extraordinary and proven safety and sanitary measures while mandating safety protocols that will continue to make L’Oréal a safe place to work. In addition to our on-site sanitary and safety measures, we are making every accommodation to make sure our employees feel safe coming to work, including recognizing local government travel advisories, allowing flexible hours on-site and providing transportation options for those in our New York City locations. We are also making special accommodations for those who self-identify as high-risk as well as those who have unique personal circumstances, such as caring for a high-risk family member or dependent. We recognize and understand that each employee will have their unique challenges through this process and we will continue to support you as we navigate this new normal.
      1.0
      Aug 2, 2021

      Toxic environment with no growth opportunities, extreme favortism and blatant sexism

      Senior scientist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company store discounts Summer Fridays (which are being retracted come fall)

      Cons

      Working around the clock nonstop, toxic abusive culture, unrealistic goals, complete lack of development plan and opportunities. Promotions based fully on favortism and not work ethic and output. Projects are piled on with no sense of work/life balance. French team constantly treats the US team like crap - the men in particular talk down to the women like complete trash with inappropriate comments, tone and language including referring to grown women as "girls" in a dismissive demeaning manor. Constant bullying mentality brushed off as "French culture". No regard for mental health. You could scream you are stressed and overworked and nobody including HR listens. People in my department have had to fight to take medical leave due to the stressful and damaging environment. Forced employees back into the office in 2020 during the heat of the pandemic - had to show proof of medicial records to get an extension to continue working from home. Masks are required and numbers spiking again, yet come September up to full capacity only 3 feet apart entire team in office at once. Company is NOT flexing with the new times and ways of working. No respect for people with desk jobs able to work from home efficiently and successfully. A mass exodus has occurred with 7 people leaving my department alone in the last few months.

      2.0
      Jul 23, 2020

      Feeling like a guinea pig

      Avp-operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am a longtime employee who loves my job and my team

      Cons

      They are forcing us to return to the office (starting 6/29 at 25%, now starting next week at 50%) and employees are very concerned about their safety commuting and in the building

      avatar
      L'Oréal Response
      5y
      Thank you for sharing your concerns with us, we want to first reiterate the importance of your health and safety and would like to recognize the patience, courage and commitment you have demonstrated during these unpredictable times. While our essential manufacturing, distribution and R&I worksite employees have continued to operate throughout this global health crisis, we understand that there is no perfect timing for returning to the worksite in this rapidly changing context. While we anticipate that this transition to our new normal will come with new and unique challenges, our approach has been guided by one principle: your input and safety. With employee feedback in mind, we have taken these actions under an abundance of caution, implementing extraordinary safety and sanitary measures that have proven to be effective while both meeting and exceeding local requirements. While we recognize this is a challenge we are facing together as a community, we are committed to a transitional process that continues to be prudent, progressive and sensitive to personal circumstances. We’re encouraging all of our colleagues to have an open and honest dialogue with their manager and HR partner about any personal circumstances that may require specific accommodations.
      Viewing 1 - 3 of 7,418 Reviews
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      ReviewsL'Oréal reviews

      Glassdoor has 18,180 L'Oréal reviews submitted anonymously by L'Oréal employees. Read employee reviews and ratings on Glassdoor to decide if L'Oréal is right for you.