The level of customer service you are able to offer is extremely limited but its a job - Anonymous employee LA Fitness Employee Review

3.0
Jun 27, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can make commissions based on how many people you get to update their credit cards which is kind of cool. $5 for every update for a declined card on the previous months' payments.

Cons

still underpaid, no benefits unless you are OM and i feel like your climb on the corporate ladder kind of plateaus (still with horrible pay) at a point because there is no where else to go.

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5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

No micromanaging Freedom to focus on sales without company politics

Cons

None, everything is transparent and straightforward

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

there is opportunity if you try

Cons

seen a lot of people get fired

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