Pros
They really treat there employees well. Training in Texas was great. CEO and upper leadership take the time to train you and to know you . LGI was people focused.
Cons
LGI prides themselves on there system based company . Part of there core values is Integrity. I believe that this is so far from truth. During the week you take inbound phone calls from customers who inquire about mailers that advertise no money down and mortgage payment amount that only include principal interest. LGI's idea of a perfect inbound call is to answer a question with a question and to deflect all incoming question by the customer . You must ask them several questions to ensure you understand there motivation of why they call , book the appointment and get off the phone before they ask questions about inventory , credit, loan process etc. Therefore the quality of customers that you sit with does not qualify to purchase home because of either credit, and/or income. You invite the customers to meet with you on weekends only. You must do this without telling them as little as possible about the homes, the process and the locations of the homes. At times customers will tell you that they can't purchase a home because they may going through a divorce, bankruptcy, foreclosure, unemployment, and/ or have bad credit and you must reassure them that you can help but in reality you cannot . However they still want you to invite the customer out just to fill up the seats and to create urgency so customer that are qualified are pressured into purchasing a home in fear that it may not be available because of so much inquiry of our homes. Customer who do qualify must make a decision on purchasing a home that day . You must do a 1 hour timeshare like presentation and must pull credit before showing a customer home. Customers who easily allow you to pull credit don't qualify so you must give them free credit repair consultation in under 2 minutes and send them off. Customers who do qualify often are savy enough not to allow you the pull credit because they want to see the product before allowing anyone to pull credit. LGI homes are not the best value they are usually a more expensive and offer less upgrades/ features. LGI offers a quality product but at premium prices . Also they want you to focus on sales and closing which is a good thing if you are motivated. However they keep you in the dark about the entire process from the moment you sell the home to the moment it closes. LGI lacks transparency . They prey on the ignorant and desperate individuals . LGI does not embody a majority of the core values. LGI also believes in constant training and support. Management does treat you with respect . However they don't listen to employees struggles instead they focus on there cult like principals and if you are not embodying what they call the "LGI way" is the reason you fail. They develop new home consultants based on a manual . You will invest a lot of time and money because they lead you to believe that you will make a lot of money. There are a select individuals who do well but you will have little work life balance if you want to do well. Unless you have the financial support to go up to a year or more without making any money then this place is for you. If you want little to no personal time this place is for you. If you want to work an environment that preys on ignorant or desperate individuals this place is for you. If you want to have upper leadership keep you in the dark about what is going on with you deals this place is for you. If you want to deceive customers at what ever cost just to pack the place on the weekend and give false hope to people this place is for you. My only advice to anyone who is considering this as career path is have plenty of money in savings or can live on a limited income. If you have a conscious this is not for you. If you enjoy working weekends and evening this will work for you . LGI is open 7 days a week from 8:30 am to 8 pm.
