Absolutely no work/life balance. They have no respect for your personal time and just automatically assume you have no life and can work until 9pm (or later) every single night. I also did not like the cult-like atmosphere. There are people who work there who say the cheesy catch phrases like they are ingrained into their soul. They say these phrases without even thinking... like robots. My advice to you is: If you love your family and want to eat dinner with them at night, don't work here; if you enjoy helping your children at night with their homework, don't work here; if you have older parents that need extra attention, don't work here; and if you do not like the taste of Kool-Aid, don't work here.