Senior Service Center Representative - Senior Service Center Representative LPL Financial Employee Review

4.0
Jun 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, great culture, great people. Depending on which service team you're on and who your manager is, you may have periodic outings, birthday celebrations, or catered lunches.

Cons

Being in the service center has quite a bit of stress especially with all the change that LPL is undergoing...an acquisition and change in technology platform for the advisors. Quite a lot of complaining and unrealistic expectations from upper management. Once you're in the service center, it's very difficult to get out.

Explore other reviews about LPL Financial

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved my internship here. It was very immersive and everyone was very kind and supportive. Loved the team I worked with.

Cons

Could have been a bit more to do.

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and getting OT pay. Awesome team of SMs and RTEs who felt like family and we all wanted to see each other succeed. I was exposed so a lot of situations which strengthened my skill set. Learned the SAFe model and it looks great on resumes. I personally had a great boss, bosses boss, and RTEs.

Cons

Executive leadership is ruining the culture. Many of the amazing Directors, AVPs and RTEs left due to the poor Executive leadership who do NOT know a single thing about Agile principles. Releases are 1x/mo so you have to work one Saturday a month which can sometimes be longer than a normal workday. Release Mgmt team is very difficult to work with and can be very disrespectful. They don’t hide it and it’s accepted. Execs killed remote work.

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