Pros
Nice facility (gym, cafeteria and desks that go up and down to allow you to sit or stand). Decent benefits (401K, health, dental). Many nice people to work with.
Cons
Terrible, unfair pay for loyal employees. I have been in the Service Center for over 9 years and the new hires make nearly as much as I do under the new, improved compensation guidelines...LPL will not adjust the salaries of the long-term, loyal employee. The Service Center is integrating Monet workforce software which is indicative of a management that does not trust its employees...I can no longer go to the bathroom when I want and breaks & lunches are no longer consistently planned...I can only go to break or lunch if the software program indicates that call volume is at an acceptable level for me to go eat. "Bottom-line" mentality also manifests in rampant outsourcing which creates endless operational errors. Hugely inefficient processes. You must be married to a working spouse in order to make enough to live sufficiently