There's a lot of potential. - Legal Support Specialist LPL Financial Employee Review

3.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

1. They do their best to offer a variety of benefits. 2. They talk a lot about a culture of inclusion and respect and a lot of other things. They say a lot of the right things. 3. They have the ability to adapt to new circumstances. For instance, they got the equipment and plans in place for thousands of employees to go full remote in the span of 2 weeks when lockdown started in 2020. 4. It's possible to move between departments or get promoted. The managers are willing to help you rather than holding you back as happens at some companies. 5. They're generally good at finding quality people to work there. There aren't all that many managers or team members that are toxic to the work environment. There are definitely exceptions but overall the groups of people tend to be solid.

Cons

1. The benefits they offer are at the expense of salaries. 2. They say the right things but there have been indications that they don't actually believe in what they're proclaiming, especially in certain key areas of company culture. 3. They can adapt but there's a lot of regression and insistence on doing things "the way they've always been done" or "the way everybody else does" rather than welcoming the change that makes the company better. 4. There is generally only one path of promotions and significant raises. Wherever you start, you have to become an analyst and then a manager in charge of increasingly more people. There's very minimal promotion within teams. 5. There are quality people but there's a lot of preferential treatment and genuinely horrible people that ruin a lot of situations even when the quality people are present. Even the quality people get forced to proclaim the company line rather than speaking out for what's right or what needs to be done. 6. Bonuses, especially Christmas, are in the form of company merch that not everybody uses or things like a coffee cake, which not everybody eats. They use a lot of things that are cheap for the company but not actually useful to employees to justify lower salaries and lack of monetary bonuses. 7. They don't consult with the people that actually use processes and software before creating and using it, which results in a lot of issues that could be avoided if the right people were involved in the development process. 8. They use a lot of corporate buzzwords in meetings and when responding to questions so the end result is a lot of words but very little actual information or answers. 9. They're more focused on optics and being comparable to what other companies are doing than being the best they can be. There's a lot of "it doesn't look good" or "it's industry standard" and things of that nature to justify things they do. It's important to strive to be better and they refuse so often. 10. They keep trying to shorten training times but in order to do so they remove information and guidance that's actually useful. The end result is more mistakes from people they're bringing in and more issues to deal with for clients.

Explore other reviews about LPL Financial

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Resources and support teams!

Cons

Too much back office turnover at times leaves support team lacking accurate answers

1
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

LPL Financial offers a flexible hybrid work model, which is one of the better aspects of the company. Managers are generally not overly strict about specific in-office days, giving employees some flexibility in managing their schedules.

Cons

Work-life balance is a major challenge. Weekend release work is common, often averaging two weekends per month, yet there is no overtime compensation. Employees are essentially expected to work a full workweek plus weekends when needed, which has contributed to high turnover on some teams. The culture can also feel harsh and impersonal. Leadership rarely expresses appreciation or recognition for employee contributions, which negatively impacts morale. Some managers come across as cold or overly task-focused, creating an environment where employees feel valued only for output rather than as people. There also appears to be a lack of trust between employees and leadership. Many teammates do not seem confident that leadership understands or genuinely addresses their concerns. Overall, morale feels low, and recognition for strong performance appears limited.

3
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