Good people, bad culture - User Experience Consultant Lab49 Employee Review

3.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of interesting projects, smart people pushing limits

Cons

No communication from upper management, little emphasis on employees

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Lab49 Response
3y
Thanks for taking the time to share your experience with us. You're right that we have so many talented individuals in our team, we wouldn’t have it any other way! We’re been working over the last year to radically change the communication style and frequency at Lab, and we know we can still improve. Initiatives like Town Halls, in-person events, AMAs with our CEO and welcoming our new employees have gone some way to alleviating the challenges felt in the past. If you have more suggestions, we would love to hear them – get in contact with Helena: talent@lab49.com. We still emphasize focused client delivery, as well as give flexibility around working from home and family life. We are building ways for teams to connect and work cross functionally, so stay tuned for more improvements to employee experience at Lab! Appreciate your feedback, which improves Lab for everyone.

Explore other reviews about Lab49

5.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Working groups around Blockchain, AI, and other interesting topics - Book Club - Open and transparent leadership team

Cons

- Uncertainty around what you will be working - Can do a great job on a project, and still be left on the bench when it is finished

2
4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Hiring is well-gated, so you'll work with smart people. Projects are exclusively in finance so it's a great place to gain exposure in that industry. You operate with a good amount of autonomy.

Cons

It's a consulting company, so engineers are only valuable if they're billable. That means your success is tied to someone else's ability to secure a pipeline of work for you, or your own ability to upsell at your engagement - which may or may not be up to you no matter what you do. There isn't a dedicated sales team at Lab, so this can get spotty. Upper management's presence is felt in seasons - non-existant for months at a time, all over everything the next. They were nowhere to be found as AI got rolled out massively in 2026 and we got caught without a strategy and action plan - either for leveraging internally or for pivoting our model.

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