Great gig for a self-sufficient individual - Appliance Repair Technician Lake Appliance Repair Employee Review

Paid holidays, PTO, 401k, on the job training.

No cons so far. Management is always supportive.

Company provides vehicle and covers consumables used in repairs

Poor employee culture. Outsourced most of their office staff to another country, which made the last minute routing a nightmare at times. Many times schedule would change or be significantly cut back within 24hrs without any heads up. 100% remote work, difficult to communicate within a large and disconnected series of groupchats. Base pay is locked and bonus “potential” goes up on a percentage with performance reviews. Management gaslights you into believing you’ll make 6 figures annually and then drowns you in lowest bidder warranty jobs which benefits the company as a preferred servicer but on an individual basis makes very little profit. In addition it is the burden of the employee to store a significant amount of inventory in their home without compensation. Company app software prone to issues especially when cell signal is bad.