4.0
Jun 12, 2023
Former employee, more than 1 year
Baton Rouge, LA
Recommend
CEO approval
Business Outlook
Pros
Very friendly people, cool office, willing to work with you on a lot of things. You learn a lot in the NOC about networking and billboards, and general troubleshooting. There's potential for you to move up to be a senior in the NOC or to be IT if you work at it. Can't say enough about how much everyone made me feel welcome, and will always appreciate them.
Cons
Can be stressful since the job is a combination of customer service + tech support + quality assurance all lumped into one. The NOC is viewed as a cost center so very little wins are celebrated since they're less seen. I wouldn't recommend as a steady job since raises are iffy each year even if the company is doing extremely well.