Pros
There’s something incredibly special about watching guests come together over a great meal, whether it’s a casual lunch, a milestone celebration, or a spontaneous night out. Knowing that I play a role in shaping those moments, in creating an atmosphere where people feel welcome and taken care of, is deeply rewarding. From supporting the team behind the scenes to making sure every detail of service runs smoothly, it brings me real joy to contribute to an environment where both our guests and staff feel valued. Landmark isn’t just a restaurant — it’s a space where memories are made, and being part of that fills me with happiness every single day.
Cons
The fast paced environment demands a high level of multitasking and quick decision making, which can sometimes be mentally and physically draining. Long hours, including nights, weekends, and holidays, are often part of the role, which can make achieving a work-life balance difficult. Managing a diverse team also means navigating different personalities and handling conflict resolution with care and consistency. Additionally, unexpected issues, like staffing shortages, last-minute callouts, or equipment breakdowns — can arise at any moment, requiring flexibility and resilience. Despite these challenges, the role also builds strong leadership skills, adaptability, and a deep understanding of operations — making it a fulfilling career for those who are passionate about hospitality and driven by results.