Lands' end- a company thats severely lacking in values and integrity - Anonymous employee Lands' End Employee Review

1.0
Sep 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None other than you will get a small paycheck biweekly.

Cons

This review is from an individual with a degree in management and soon to have 35+ years in the workforce. I have worked for Lands' end for 10+ years and can say that this review is my personal opinion and beliefs about this company based on my personal experiences. it is my opinion that this company is an unhealthy place to work with a truly toxic work environment. This company is plagued with problems which include the following: a lack of ethics and values in both its management and a great many of its workers, backstabbing, brown-nosing , favoritism by management, dishonest activities by workers and so called "leaders". This company has gone out of its way to ensure that employees receive as little as possible for working for this company. The company revised its work week making Saturday the first day of the week so it could avoid paying overtime to hundreds of employees who work for its Lebo division. Workers in this division are mandated to work up to 50 plus hours per week from July through January and do not get overtime for all the weekends they work. Employees' benefits in many other ways have been severely downgraded by this company. Employees' benefitted hours have been prorated in favor of the company with extraordinary high limits set to earn a full days pay for vacation, personal time, and holidays. They even hold hours they send you home against the calculations they use to determine your benefits. Schedules are posted 3 days or less before you may have to work and you are supposed to have requests in for time off at least a week or more ahead. The scheduling practices used allow for no chance of work life balance. Vacation requests are quite often held until days before the time requested time off before being approved or denied. Employees in the Lebo division are not allowed to take vacation during the company's busy time from July through January. Once again providing no work life balance employees severely burn out and many get sick during this period. Management does not listen to the concerns and ideas of the employees and treat them like something owned by the company showing little respect or concern for them. This company does not even provide their workers with the basic things that they need to do their jobs. Workers do not have qualified management or the equipment they need to do their job such as carts to put completed work on , hoops to complete work and much more. Equipment is not properly maintained or replaced when needed up to the point that workers may have been possibly injured due to this. Money is the motivator for this company above everything else. Workers who have worked for this company for 30 years or more are earning less than $15 per hour and are maxed out. This is while the Ceo earned more than 4 million dollars in compensation acccording to public reports. This company has a tremendous amount of bloat in the company, in the number of executives it has and it continues to add more while not hiring more workers and paying them better as well as setting more realistic expectations for workers. Workers are expected to make unattainable quotas doing very physically demanding work and work extremely long hours at the demands of the company. Workers in this company suffer from low morale due to being grossly underappreciated, pushed to meet unrealistic rates, suffering from low pay and provided no chance for growth or work life balance.

Explore other reviews about Lands' End

5.0
Apr 20, 2026
Recommend
CEO approval
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Pros

Good Work Culture Great people

Cons

Very very very very manual systems

avatar
Lands' End Response
1mo
Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong place to get your foot in the door if you're an intern or recent graduate. Hybrid schedule is a positive. Most coworkers are hardworking, supportive, and understanding because they're dealing with many of the same challenges. You will gain experience quickly because teams are often stretched thin and employees wear many hats.

Cons

Compensation is dramatically behind industry standards. This is the single biggest issue facing the company from an employee perspective. For design, merchandising, technical design, and sourcing roles, the pay does not align with workload, expectations, or market rates. Many employees commute from Madison. Between fuel, vehicle wear and tear, and the cost of living in Madison, compensation becomes even harder to justify. Product teams frequently work far beyond 40 hours per week. Long nights and weekend work are common, especially around major milestones and concept presentations. During concept season, expect your work-life balance to disappear. Weeks leading up to presentations often involve the design team working until 10 or 11 p.m. and sometimes weekends. Despite these expectations, support for employees during these periods can feel minimal. There is intense pressure to drive lower costs and higher margins, often at the expense of product quality. Many employees feel products are not as good as they could be because cost targets outweigh almost every other consideration. Leadership often feels reactive rather than strategic. Decisions can change quickly, priorities shift frequently, and employees are left feeling uncertain about direction and job security. Employee retention has been a recurring issue. A significant amount of talent has left in recent years, and meaningful compensation adjustments appeared to occur only after turnover became impossible to ignore. One of the most disappointing aspects of the culture was seeing members of leadership openly discuss and gossip about former employees after they left. When a large group of young, talented team members departed, the reaction from some leaders seemed more focused on talking about those employees rather than understanding the underlying retention issues. Watching managers criticize former team members in front of current employees did not inspire confidence and contributed to a culture where trust in leadership was low. The reliance on external consultants that are conflicts of interest is unsettling. This can be frustrating when employees feel their expertise is undervalued while outside voices receive greater influence and credit. Favoritism and conflicts of interest are frequently discussed among employees. Whether intentional or not, there is a perception that personal relationships carry disproportionate influence in certain decisions.

2
avatar
Lands' End Response
2d
Thank you for taking time to share your feedback. We take concerns like yours seriously and would like to know more about your experience. Please email us at employeefeedback@landsend.com.
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