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LanguageLine Solutions

Engaged Employer

Decades of loyalty, yet treated unfairly with reduced hours and unpaid overtime. - Anonymous employee LanguageLine Solutions Employee Review

1.0
Oct 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work at home, no commute.

Cons

Unfair treatment, being underpaid, undervalued.

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LanguageLine Solutions Response
8mo
Thank you for sharing your feedback. LanguageLine Solutions schedules interpreters based on business needs, in alignment with the terms of their employment classification. Work hours may vary depending on call volume and client demand. Regarding overtime, LanguageLine follows all applicable local, state, and federal labor laws. Eligible employees are compensated for all overtime hours worked in accordance with these regulations. If an interpreter believes their hours or pay have been recorded incorrectly, we have protocols in place so that their concern can be reviewed and addressed through the appropriate process. LanguageLine values the contributions of all interpreters and remains committed to maintaining fair, lawful, and transparent employment practices.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

avatar
LanguageLine Solutions Response
5mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
2w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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