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LanguageLine Solutions

Engaged Employer

PURE SLAVERY - Over The Phone Interpreter LanguageLine Solutions Employee Review

1.0
Sep 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly recruiters, a message board where you can communicate to other interpreters.

Cons

Don't make the same mistake I did and stay away from this company. This is by far the most stressful job I ever had and get ready to be treated as dirt. The interpreters are getting paid $10 an hour which is what they normally pay customer service people in India. Yet you are expected to know a lot of legal and medical terminology and follow a rigorous protocol which includes picking up the phone on the first ring. You will make a lot more money working at 7/11 or at your local gas station and at least will be able to take short breaks during the day. The only reason this company is still in business is because there are a lot of people who for one reason or another (caring for a child, etc.) need to work from home.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
5mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
2w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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