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LanguageLine Solutions

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Dissapointment - Anonymous employee LanguageLine Solutions Employee Review

1.0
Nov 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will for sure get a lot of experience based on the amount of calls you get.

Cons

Terrible company to work for. Slave drivers. Only care about their bottom line. Unreasonable expectations. Be prepared to take a lot of calls. Every day is like going to a war zone. I have been working for the company almost 10 years and was very happy in the beginning. However, the past 2 years have been unbearable. There is no time to take a breath between calls. Employees are not respected or valued, neither is their expertise or experience.

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LanguageLine Solutions Response
8y
Thank you for taking the time to write this review. I’m terribly sorry to hear that you are considering a change and that our efforts are not meeting your expectations. If you do decide to leave LanguageLine, I wish you the best of luck in your new role and hope you will find the environment you are seeking. However, I sincerely hope that it’s not too late and we can get your career at LanguageLine back on track. First, I encourage you to contact the IHD to discuss your specific situation with the calls you have coming in. This can be reviewed to see if it can be improved. Second, I hope that you will reach out to me and schedule an appointment so that we can discuss your concerns further. I am making an effort to seek feedback and connect on a more personal level with our interpreters. For now, please know I am thankful that you took the time to share your opinion. I and others will reflect upon it. I look forward to what I hope will be a conversation in the near future. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
5mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
2w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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