Pros
-Excellent life-work balance, you work at home so there is no commute time so you get to eat with the family during lunch time and enjoy the full hours after the shift is over -2 days off per week -Great pay for the type of job -All of your equipment cost such as the phone and phone service are paid for during the first three months -You get feedback during the ending of each month that rates how you did and where you need to improve, it's all friendly and constructive, at least my supervisor was -You can put in more hours which has very good wages for overtime -They have a very wonderful interactive system and a good library that helps you do your job better and slightly easier
Cons
-Eventually you'll have to switch to a video module based work system and have to pay for internet out of your own pocket which won't be covered by the company -The stress is unbelievably high, if you want to work as a home based interpreter I suggest you look up the term "vicarious stress" and look up the first links that show up, you'll definitely experience it first hand here -There is no real "workplace environment" so to speak since you work at home there are no coworkers, managers, etc. I guess that could be a pro if you don't like socializing -Just like LLS, other american companies outsource all their retail and telecomm services, thus you will often have to interpret calls for people that speak very poor English especially if they're from an asian country such as India which just ups your stress by %5000 -Contract gets renewed yearly which means that you won't ever be able to have a "permanent" place with the company, and growth is close to none-existant -Also if and when you quit they won't respect the "2 weeks" that they supposedly ask from you to find a suitable replacement. Once you ask to quit that's your last minute working with them so make sure that you really want to quit at the specific day that you ask for it
