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LanguageLine Solutions

Engaged Employer

Poorly designed training - Remote Interpreter LanguageLine Solutions Employee Review

2.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy application through another labor placement agency

Cons

1. As titled, very poorly designed training which shows how much they don't care about their employees. 2. You have to purchase your own equipment for work. 3. They do have some restrictions on what technology or equipment (i.e. a specific brand of cell phone), but the recruiter told me there was no restrictions. 4. Remote jobs like this list being home as one of the pros, but you have to pay for the electricity and the equipment wear and tear without any compensation. You can't even write it off the tax return under current tax regulations. 5. The break policies don't seem to consider the health hazard that could be caused by wearing headsets for long hours. There should be microbreaks built in the schedule to avoid occupational health issues. Maybe that's why they don't hire anybody from California because the labor laws tend to be stricter there. This rating/review is only about the mandatory training that the company provides. However, based on the quality of the training, I don't anticipate that this company will care much about its employees.

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LanguageLine Solutions Response
1y
Thank you for taking the time to share your feedback. We appreciate your perspective and understand that training is a critical part of the employee experience. We continually evaluate and refine our training programs to ensure they are effective, engaging, and supportive of our employees’ success. Regarding equipment and technology requirements, we strive to provide clear guidelines upfront to prevent any misunderstandings. It is unfortunate there may be miscommunication during your hiring process. We also recognize the importance of work-life balance and employee well-being. While our scheduling policies are designed to align with business needs, we understand the value of microbreaks and they are available. We appreciate your input and will continue to work towards improving the employee experience. If you would like to provide additional details or discuss your concerns further, we encourage you to reach out to us directly.

Explore other reviews about LanguageLine Solutions

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
5mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
2w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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