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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      It was ok - Spanish Medical Interpreter -work At Home LanguageLine Solutions Employee Review

      3.0
      Jun 18, 2025
      Spanish medical interpreter -work at home
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The pay was good, company I worked through was fantastic, and LL were great as well, until they weren't

      Cons

      -Call volume is incredibly high, which can cause burnout. -Got fired for sounding "too tired" on calls after about 6-7 hours of interpreting calls that are almost back to back.(worked there for almost 6 years and during the last month I got 3 "needing improvement" which got me fired, I was being told by costumers that I did a great job every day, unfortunately the random QA individual did not agree) -Language Line QA can give you a bad score for random subjective reasons whenever they feel like.

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for taking the time to share your experience after many years with LanguageLine Solutions. We’re grateful for your service and the commitment you showed during your time with us. We’re pleased to hear that you found the pay competitive and had a positive experience with both the company you contracted through and LanguageLine—for much of your tenure. It is unfortunate your time ended in a way that left you feeling disappointed and unsupported. We recognize that interpreting, especially with sustained high call volume, can be demanding. Burnout is a real concern in this field, and we continue to explore ways to balance operational demands with interpreter well-being. Regarding your concerns about Quality Assurance: Our QA process is intended to uphold interpreting standards across the board. Thank you again for the years you contributed to our mission of connecting people through language.

      Explore other reviews about LanguageLine Solutions

      5.0
      Feb 10, 2026
      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I feel that I work for a very organized company.

      Cons

      Just have to get used to/be ready for same day job assignments.

      avatar
      LanguageLine Solutions Response
      5mo
      Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
      1.0
      Jun 24, 2026
      Spanish bilingual interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stay home. That's all. Nothing else.

      Cons

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      1
      avatar
      LanguageLine Solutions Response
      3w
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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