Next... - Director Lantern Employee Review

Hello- thank you for taking the time to detail your experience with our company. As an ever evolving company, we are constantly changing and implementing new process that will improve our member experience. We value new ideas that can be supported with data and results. After all, data drives all business these days. For some, the benefit of being in a fast growing company is the ability to be flexible and agile and have input. However, that can be difficult for individuals who are used to a much more stable environment that doesn't champion such rapid process improvement. We recognize that setting clear and tangible expectations could be improved in some areas. We look to leaders (like yourself as indicated in your review) across the org to help improve these communication processes. Feedback has been a big focus area for our organization. Our HR team partners with leadership to drive and support accountability across all levels of the company. Performance is a team effort, and we look to everyone within the company to drive the high performance standards that have helped us get to where we are. We do understand this environment isn't for everyone, but do appreciate the detailed feedback to take back to our teams.