Member Services - Intake Specialist Lantern Employee Review

5.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Mission and Product bringing help to people who need it. Great Company Culture Leadership is open to feedback/communication Start Up so you will be able to move up quickly compared to other companies.

Cons

Start up so you might be doing more than what you believe your role entails. Coaching from leadership on how to do better could do with some work, but is getting much better. Bonus focused payouts so you need to meet metrics. That being said it isn't hard to meet those metrics if you are doing your role. Supervisors are spread too thin so if you don't vocalize your need for help you might be left behind.

Explore other reviews about Lantern

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

1
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Structured training Coworkers/management Nice building / break areas Gym access

Cons

Only 2 10min breaks Constantly on the phones Outreach expectations to members is a bit excessive. Downtown Dallas traffic Having to pay for parking and walk to work

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