Average - Customer Advocate Lantern Employee Review

2.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The bonus is based on performance. Do your work well you get the bonus

Cons

This is not a place to grow your career as a fresh grad. Especially in the customer advocate role

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Lantern Response
1y
Thank you for your feedback. We’re glad you appreciated our performance-based bonus structure. The customer advocate position provides valuable experience, and we have had a great deal of success in career mobility from the CA position. Our leaders and HR team are available to partner with our employees to create individual development plans, defining goals and milestones to grow your career. I apologize that we did not make that opportunity clear to you. Your input helps us improve, and we appreciate your contributions during your time with Lantern. Wishing you the best in your career journey. Thank you, Meredith Fish SVP, Human Resources

Explore other reviews about Lantern

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

1
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Structured training Coworkers/management Nice building / break areas Gym access

Cons

Only 2 10min breaks Constantly on the phones Outreach expectations to members is a bit excessive. Downtown Dallas traffic Having to pay for parking and walk to work

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