Does Lantern pay their employees well?

According to anonymously submitted Glassdoor reviews, Lantern employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Lantern. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Lantern?

46% of Lantern employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lantern 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Lantern?

Care Advocate (19) , Customer Care Advocate (9) , Patient Care Advocate (3) , Accountant (2) , Customer Advocate (2) , Director (2) , Information Technology (2) , Intake Specialist (2) , Manager (2) , Operations (2) , Supervisor (2)

What are the pros of working at Lantern according to real employee reviews?

"Great leadership and high paying quarterly initiates" ((in 9 reviews)); "Great culture for those who appreciate the value of hard work and growth." ((in 8 reviews)); "Great people to work with." ((in 6 reviews)); "Great leadership team" ((in 5 reviews)); "You get great bonuses." ((in 4 reviews))

What are the cons of working at Lantern according to real employee reviews?

"Pay could be better" ((in 5 reviews)); "I worked for a cable company in billing and was given 3 months training." ((in 5 reviews)); "horrible management , management is overly rude" ((in 4 reviews)); "Managers here excel at talking the talk but fail miserably when it comes to walking the walk." ((in 3 reviews)); "Supervisors are never at their desk, they’re either in a “meeting” or making Starbucks runs." ((in 3 reviews))

What are the top reviewed Lantern locations?

Dallas , Dallas-Fort Worth , Los Angeles , Orange , Philadelphia

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Explore other options - Care Advocate Lantern Employee Review

2.0

Jun 15, 2025

Care advocate

Recommend

CEO approval

Business Outlook

Pros

-The idea of the service is great if you can get quality healthcare at a fraction of the cost

Cons

-favoritism and uneven workload across advocates. Some may have answered 10 calls in a week and some 120 -unrealistic expectations, constantly being told you not doing enough -horrible management , management is overly rude -high turnover rate because the workload is insane -the bonuses was decent then they changed it and will find any reason for you not to get it -they say the company growing but really its just the same employees getting promoted

Lantern Response

Thank you for your feedback. We're sorry to hear that your experience at Lantern didn’t meet expectations. While we’re growing substantially as an organization, we recognize that growth can bring challenges—and we appreciate your insights regarding workload and management support. Your concerns are important to us. I’d welcome the opportunity to speak with you directly to better understand your experience. Please feel free to reach out to me for a confidential conversation. Thank you for your contributions to Lantern. We wish you all the best in the next chapter of your career. Meredith Fish SVP, People Team

Explore other reviews about Lantern

5.0

Dec 21, 2025

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

2.0

Jul 9, 2026

Customer care advisor

Recommend

CEO approval

Business Outlook

Pros

Structured training Coworkers/management Nice building / break areas Gym access

Cons

Only 2 10min breaks Constantly on the phones Outreach expectations to members is a bit excessive. Downtown Dallas traffic Having to pay for parking and walk to work

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Jobs at Lantern

Operations Data Analyst

Operations Data Analyst

Oncology Care Advocate

Enablement Operations Associate

Provider Support Specialist

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