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Larson Automotive Group

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It’s Hit or Miss - Customer Service Representative Larson Automotive Group Employee Review

2.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

- People in my department were nice and friendly - Management is accommodating to any situation.

Cons

- You are always out of date - 80% of the customers are rude or angry - You are not given the proper tools to do your job - you are not able to give prices or updates and must give a call back note to the service team who never call back and customers yell at you for it. - Your colleague and service advisors never answer the phone - Pay is meh and the benefits are subpar. (Kaiser PPO plans)

Explore other reviews about Larson Automotive Group

5.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Forward thinking company with excellent leadership. I've worked indirectly for Larson for 4 years, but recently came on board as a full time employee. I can't say enough about how happy I am to work here. Policies are fair. Pay exceeds others. People are great. And if you have above average skills, you will be treated like gold. If you are substandard, they have all the training available for you to succeed.

Cons

It's challenging to get hired, as the group commands top tier talent.

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good people still work there.

Cons

The family is all about money, they do not care about their employees, they pencil you any time they can, the CFO and COO are just as bad as the owners.

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