Pros
Top-of-the-line suite of products in a high-growth, exciting industry (albeit, once the pandemic is past us). Great people to work with, all of whom have a passion for the arts, music, and culture. Dedicated management team that is very transparent by conducting regular town halls to keep employees informed. Good benefits, competitive salaries, remote working. Never a dull moment!
Cons
Consolidation of our ticketing products is needed so we can offer a more streamlined solution to our clients. At times there is a lack of communication between teams that creates confusion (but I would imagine most companies have this problem). 401k match could be better (it's suspended at the moment, but I get it, we're in a pandemic). I noticed some rather harsh reviews on here, and feel the need to comment on them. We did have two layoffs, as COVID absolutely devastated the live entertainment industry, and our company was no exception. Drastic measures needed to be taken, and while it was extremely sad to see so many of our teammates let go, it was necessary for the survival of the company. As for the ripping into management, I don't think that's fair. I'm not in management, but I did appreciate the fact that they kept us informed as to what was going on, and they handled the layoffs with dignity and respect. I'm sure those reviews were driven by bitterness and resentment.