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Lee Enterprises

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Great Environment and Helpful People - Customer Service Representative Lee Enterprises Employee Review

4.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Strong training helps you learn the ropes Helpful supervisors are there if you need any questions answered. Any information about the multiple newspapers is available on the computer, so memorizing isn't a requirement. You can always look up what you need to know. Most employees have been there several years (one for 40!)

Cons

Customers can be very rude and demanding. Hours can be long, and you have to stare at two computer screens your entire shift. It can be uncomfortable after a few hours - like any desk job.

Explore other reviews about Lee Enterprises

5.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work fully remote and make great money working with amazing businesses owners

Cons

Nothing at all, it’s great

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I know of.

Cons

Poor benefits, 70-hour work weeks, constant fear of staff reductions, community calls daily complaining about the lack of news. I could go on forever.

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