Another Company Gone Downhill - Customer Service Representative Lee Enterprises Employee Review

First off, the casual racism. Essentially, if you use AAVE in any capacity, you'll be deemed "too unprofessional," at least under new management. That's bad enough. But if you're still reading? Extremely obsessed with numbers. Perpetually understaffed. Extremely strict attendance policy that was not adjusted or slackened due to COVID, which led to high turnover when people were potentially exposed but couldn't see a doctor (no medical unless you're fulltime, and most employees are part timers). While all of this was at least partially true prior to the acquisition of Berkshire Hathaway's media division, there were perks and people that made the job enjoyable enough for what it was -- a well-paying part time gig in the call center industry. All the life and personality was drained away after the sale, though -- the focus strictly became numbers.