Unnecessarily stressful, awkward and unwieldy systems, unwilling to accomodate those with handicaps, or ADD. - Customer Service Representative LegalZoom Employee Review

1.0
May 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Nice, friendly co-workers. Good trainers who work very hard despite what they have to work with. Nice office and grounds.

Cons

Paid WAY lower than appropriate for the high-stress, extremely focus-intensive, un-necessarily overly-complicated work. Trainees who have learning disabilities end up feeling lost very quickly, and very little attempt is made to make sure they are catching on. Tenured employees are required to "shadow" trainees in the final stages of training which can sometimes add to the confusion of an already stressful experience. The unwieldy array of websites and computer tools one has to use in order to do the job are un-necessary, and could be easily streamlined. The location is relatively inconvenient.

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5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Allows remote for the time being

Cons

AI everywhere. It seems like a return to office mandate is right around the corner (no longer allowing new remote employees). Code quality doesn't seem important anymore, only how much you can get done with AI.

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