Pros
Everyone I work with is so nice and friendly. Most people I work with are young and energetic. I genuinely like all of the people I work with, managers included. Managers and Leads are readily available to give advice and coaching, and they seem interested in their employees progress. There are many freebies at LegalZoom. Free coffee and soda everyday, and free bagels on Fridays. Free birthday cake and Tiff's Treats once a month too. LegalZoom provides career opportunities for its current employees as well. Since I started working here less than six months ago, two Sales Specialists were promoted to Lead postions, one Lead was promoted to an Assistant Manager position, and one Assistant Manager was promoted to a Manager position.
Cons
The job is competitive. A bad revenue day can cause stress, but luckily, management understands that everyone has a bad day every now and then. I think the bad reviews for LegalZoom come from former employees who weren't cut out for the competitive nature of the job. Many people thrive in a competitive environment, but some do not.